Endex Checks
 home |  my account  |  help |  contact |  order status | spacer shopping cart shopping cart  $0.00 spacer
Search:   
spacer
   

Placing an Order  |  Customization Policy   |  Paper Stocks   |   Shipping   |   Payment  |   Sales   |  Order Status
Cancellations   |   Returns  |   Online Designer  |   Design   |   Quality  |   Security  |   Service  |   Fraud Armor

Placing an Order
From our home page, click any of the images or the links in the top menu to browse any category type. Select a design to begin creating a personalized product. Enter your name and/or a message and personalize it with a typestyle and/or ink color. Instantly view your design with our live preview. If you are not completely satisfied with options selected, experiment with other typestyles, ink color or change your personalization and preview again. When you have completed the personalization and preview process, select an order quantity and add to your shopping cart.

Use the 'Continue Shopping' button from your shopping cart to choose and personalize other designs for yourself or as a unique gift. During the checkout section of your order, you will be allowed to enter the address you would like each item in your order to be sent to!

Ordering online with Endex Checks is fast, easy and secure. Once you complete your order, we will automatically offer you a printable receipt and send an order confirmation receipt to your e-mail address.

Customization Policy
Endex Checks reserves the right to refuse to print or produce any customized features on products that do not meet our quality guidelines. Customized features may include but are not limited to: photographs, artwork or graphics, text message lines, and other text that may occur within names, titles, slogans, addresses, phone numbers or email addresses.

Paper Stocks & Type Sizes
All Endex Checks folded note designs are printed on 65# paper stock. All correspondence or flat cards are printed on 80# stock. Each stationery order includes a set of luxurious white envelopes. Most stationery items are printed with size 16 or 18 type. Label, Embosser and Stamp personalization varies by item and number of lines of personalization submitted.

Shipping
Endex Checks stationery orders are shipped SecureTrack. Stamps, labels and embossers ship USPS. Expedited shipping is not available for these items. Total Estimated Delivery includes both printing and shipping time. You will notice when selecting your preferred shipping method that choosing 2nd Day or Overnight shipping the delivery time is quoted at 5 and 4 business days, respectively, to represent the total number of business days for printing and delivery of your order. Your order will be produced and shipped within 36 hours of being placed and will be delivered via the method you choose during the checkout portion of your order. Look for your order confirmation e-mails to confirm receipt and shipping of your order.

Delivery Option

Endex Checks
Production Time

Carrier
Delivery Time

Total
Estimated Delivery

Overnight

5 business days

1 business day

6 business days

2nd Day

5 business days

2 business days

7 business days

SecureTrack

5 business days

5-7 business days

10-12 business days

Payment
We accept Visa, MasterCard, Discover and American Express, utilizing the VeriSign Secure Site service, one of the most recognized symbols of trust on the Web. We invite you to review our privacy and security policies. Your credit card will be charged at the order confirmation stage of the online ordering process. Entering your payment and shipping information and clicking 'Buy Now' will automatically charge your credit card account.

Sales Tax
Federal law requires that Endex Checks collect sales tax on all orders being shipped to all states.

Order Status
E-mail or call 1-800-377-2535 to obtain the status of your order. Each order item, including multiple items within an order, may ship separately and may arrive on separate days.

Cancellations
We apologize, but we are unable to change or cancel an order online. Please call 1-800-377-2535 and speak with a representative for further assistance.

Returns
If you have received your order and it is damaged or defective in any way, please let us know and we will replace it immediately. If you have received your order and feel that the personalization is not accurate to your online preview, we will be glad to re-print your order at no additional charge. We believe in our products and back them up with our 100% Satisfaction Guarantee. If you are not satisfied with any of our products, call us for a full refund.


A Few Reasons to Shop EndexChecks.com

Online Stationery Designer.
Create, preview and order our stationery designs online. No paper proofs or printing delay.

Design. Uniquely YOU with exclusive designs you'll find only at Endex Checks.

Quality. Nearly all of our products were designed and personalized in house to ensure quick order production and high standards of product quality.

Privacy & Security. We vow never to sell, rent or share your personal information. Our commitment to protecting your privacy and providing you with a secure online ordering experience is unparalleled.

Service. More than 80 years of outstanding service and high quality products direct to you. Our dedicated staff of customer service representatives are available to assist you in the ordering process every step of the way. View the Contact Us page of our site to send an online help request or call one of our representatives at 1-800-377-2535, Monday through Friday 7:00 a.m. to 9:00 p.m., Saturday 8:30 a.m. to 12:30 p.m. and from 1:00 to 5:00 p.m. CST, Sunday Closed, Se habla Espanol.

Satisfaction Guarantee. We believe in our products and back them up with our 100% Satisfaction Guarantee. If you are not satisfied with any of our products, call us for a full refund.


FraudArmor

What is Fraud Armor?
FraudArmor offers its customers Fully Managed Identity Fraud Recovery services which include: Lost Document and Lost Wallet Assistance; optional Internet Monitoring Services with activation; check replacement; and may advance funds for losses from your checking account, up to $25,000 (that will later be credited back to FraudArmor by the Financial Institution), based upon a fraudulent act that involves a check or checks from an eligible check order or any other type of identity theft. FraudArmor provides a certified Resolution Specialist to guide you in the management of the identity theft recovery process and assist with replacing critical documents that are lost, stolen, or destroyed (e.g. professional licenses, passports, birth certificates). In addition, FraudArmor provides an optional proactive Internet Monitoring with activation for up to 13 personal or business credentials to detect potential fraud occurring on high-risk internet sites such as black market, secret chat rooms, and underground forum sites. FraudArmor service is available for up to one year from the date your check order is shipped or until your use of the last check in your check order, whichever comes first.



What does "fully managed" mean?
Fully managed means that in addition to advising customers on the best procedures to help prevent fraud or to respond to a fraud event, a Resolution Specialist can also act on behalf of customers by obtaining an executed limited power of attorney form. If you suspect you are the victim of identity fraud, you will be assigned to a professional Resolution Specialist. Your Resolution Specialist will:

  • Securely deliver, via overnight mail or electronically, the required documentation to begin the Fully Managed Recovery process.
  • Work under the authority of your Limited Power of Attorney to deal directly with the Financial Institution and/or 3 credit bureaus.
  • Perform research and fraud remediation on your behalf, as needed, until the fraud has been resolved.
  • Provide 12 months of regular follow-up and one-bureau credit monitoring once the recovery case is completed/closed.



Does FraudArmor apply to both personal and business?
Yes, FraudArmor works for both personal and business accounts.

What is the process to report fraud?
Step 1: Call 1-866-923-0452, 24 hours a day, 7 days a week to speak with a FraudArmor representative. A Resolution Specialist will be assigned to you and will be available Monday through Friday, 8:00 am to 8:00 pm Eastern Time.

Step 2: Your Resolution Specialist will provide and help you complete the paperwork needed to begin your fraud remediation.



How can I learn more about FraudArmor?
Please go to www.Fraud-Armor.com for more information about the services and a complete list of terms and conditions.


Copyright 2019, Endex Checks   |   Privacy Policy   |   Terms of Service
2435 Goodwin Lane, New Braunfels, TX 78135